Policy

Shipping Policy

Thank you for shopping with The HR Trendz. We are committed to providing a smooth and reliable shipping experience for our customers.

Order Processing

• Once your order is placed, you will receive an order confirmation email or WhatsApp confirmation.
• Orders are typically processed within 1-3 business days.
• Processing times may be longer during holidays, promotions, or periods of high demand.
• Business days are Monday through Friday, excluding public holidays.

Shipping Destinations

The HR Trendz currently ships within Canada and to select international destinations.

If shipping is unavailable to your location, we will contact you to discuss available options.

Delivery Timeframes

• Canada: Approximately 2-8 business days after dispatch.
• United States: Approximately 5-10 business days after dispatch.
• International Orders: Approximately 7-15 business days after dispatch.

Delivery estimates are provided as guidelines only and may vary due to weather conditions, customs processing, carrier delays, or other circumstances beyond our control.

Shipping Rates

Shipping fees are calculated based on the delivery location and order details. Applicable shipping charges will be communicated before order confirmation.

Order Tracking

When tracking is available, shipment tracking information will be provided once your order has been dispatched.

Tracking updates may take up to 24-48 hours to become active after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping costs unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

The HR Trendz is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Delivery Issues

If your order arrives damaged, is delayed significantly, or appears to be lost, please contact us as soon as possible.

We will work with the shipping carrier to investigate and help resolve the issue where possible.

Local Pickup

Local pickup may be available in Brampton, Ontario for selected orders. Pickup details will be provided after order confirmation.

Need Help?

Email us at thehrtrendz@gmail.com or call/WhatsApp +1 (289) 946-0990. We're happy to help.